This Payment Policy outlines accepted payment methods, currency, security, authorisation rules and billing terms for purchases on www.belissa.shop. This policy works alongside our Terms of Service and other store policies.
Available payment options visible at checkout include:
All orders must receive full payment authorisation before processing and dispatch.
All prices shown on the website are listed in Great British Pounds (GBP). UK VAT, shipping charges and applicable discounts will be summed into your final total at checkout, based on your shipping location.
If your payment account uses a different currency, conversion rates and bank charges are levied by your financial institution and are outside our control.
Checkout is powered by Shopify and certified third-party payment processors. All payment data is transmitted via encrypted channels. Belissa does not store complete credit card numbers on our servers.
The billing address entered should match the address associated with your payment card to avoid authorisation failures. We reserve the right to pause or cancel orders if payment cannot be authorised, fraud alerts appear, or information cannot be verified.
When placing an order, your card may receive a temporary authorisation hold. Holds are released according to your bank’s timeline after cancellation or refund.
If payment fails, please double-check card details, billing address and available balance, or contact your bank. Unpaid orders will not be processed.
If you have concerns about a charge on your account, please email hello@belissa.shop first to resolve issues before initiating a chargeback. Unnecessary disputes may slow resolution.
Once payment succeeds, an order confirmation will be sent to your submitted email address. Please check all address and item details immediately. Notify us promptly of any mistakes.
Brand Name: Belissa
Website: www.belissa.shop
Email: hello@belissa.shop
Phone: +44 2581 153254
Business Address: Belissa 122 Valley Dr Kendal LA9 7SE United Kingdom
Support Hours: Monday – Saturday: 09:00 – 18:00 CT | Sunday: Closed Response target: 24–48 working hours.
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